Do you carry sizes 5, 5.5 or 12?

We currently carry sizes 6 - 11.

What are Vegan Shoes?

Our Vegan Shoes are 100% animal friendly. No animal by-products exist in Jambu's Vegan Designs.

What are Bare Feet Designs™?

Bare Feet Designs is a minimalistic approach to footwear for women on the go. These designs embody the barefoot stride by allowing a wider range of natural motion for your feet and leg muscles. A blend of rice husks and natural rubber make the Bare Feet™ outsoles eco-friendly, lightweight and flexible. 

Can I buy directly from Jambu's website?

Jambu is a wholesale distributor. Please check out our store locator to find a store near you.

Can I find my shoes in Europe or can you ship internationally?

At this time, Jambu only ships in the domestic USA. However, we have recently contracted several distributors to carry Jambu product in Canada and Israel.

Can I have a catalog sent to me?

Jambu is a wholesale company; see our current season footwear on our website and contact an online retailer or retail store near you for purchase.

Do you offer wide or narrow sizes?

We currently offer only medium widths - however every style fits differently and we suggest you try different styles on for different fits.

Do you sell replacement insoles?

We do not carry replacement insoles. We recommend looking For Dr Scholl's™ insoles at your local shoe repair shop.

How do I care for my Jambu shoes? Can I wash them?

We do not recommend washing your shoes. Use a leather cleaner to clean your leather products. If the shoe is fabric - use a fabric cleaner or a wet wash cloth will do the trick.

How do I determine my shoe size?

We suggest always going with your normal shoe size.

I have a problem with my Jambu's Who do I contact? Can you repair my shoes?

We suggest you contact the retail store where you purchased your Shoes - they can help you with your return. If that does not work, please call our customer service number 1 (877) 541-5337.

What is Vegan footwear?

Vegan shoes are made with synthetic products; all of which are 100% non-animal materials.

What is Water Ready footwear?

Footwear that has waterproof leathers and that are designed for outdoor wear.

What is your warranty for Jambu shoes?

We stand behind our shoes for a reasonable amount of time. Normal wear is not a defect in the manufacture of a shoes. If you think your shoe is defective, please contact the retail store where you purchased them.

When are you going to make shoes for men?

We have not ruled out making men's shoe but are currently focused on our women's footwear.

Where are Jambu shoes manufactured?

They are manufactured in China from factories that are closely supervised by our designers and General Manager. All of our factories have to follow strict standards that are monitored.

Where can I find a specific style of Jambu Shoes?

Look on our store locator to find a store near you or see our shop online section.

Where can I find a style that has been discontinued?

We suggest you look online at some stores that carry discontinued products such as Overstock.com or Sierratradingpost.com.